Meet the Core team

A responsive group focused on fast turnaround, clear communication, and practical solutions for semiconductor equipment challenges.

Tim Fagundes, Co-Founder at Escalations Specialty Group

Tim Fagundes

Title: Co-Founder

Short bio: 45 years in the Semiconductor industry working on equipment all over the world. Managed Tech Support for some of the largest equipment suppliers in the industry who still follow my thinking on Escalations and troubleshooting.

Key expertise: Escalation Management and Equipment troubleshooting and Tech Support for all major manufactures. Specializes in Install, Advanced Troubleshooting techniques, and Advanced Failure analysis.

Declan Hayes, Co-Founder at Escalations Specialty Group

Declan Hayes

Title: Co-Founder

Short bio: 30+ years as a Strategic & Influential Operations Leader, Lean Six Sigma, Supply Chain, Manufacturing, Engineering, Product Development, Coaching, and Mentoring

Key expertise: Mechanical Engineering, Fabrication, Electrical, chemical, systems engineering. Strong focus in developing companies to the next level of business. 6 Sigma black belt and Masters in Material science.

Bruce Maxwell, Head of Marketing at Escalations Specialty Group

Bruce Maxwell

Title: Head of Marketing

Short bio: 35+ years of experience driving product development and process engineering solutions. Proven ability to create and deploy marketing and product launch strategies. Skilled at implementing cost-saving standardizations and processes while delivering quality outputs

Key expertise: Process Engineering with Strong Equipment Troubleshooting. MBA in Marketing and BS in Electrical Engineering. Strong team leader with direct customer experience.

Capabilities at a glance

What we do

Semiconductor equipment consulting that blends hands-on troubleshooting with shop and fab support—so you can recover faster and prevent repeat failures.

Failure analysis & root cause

Clear findings, documentation, and corrective actions to reduce repeat issues.


Fab & tool support

On-site and remote support to restore uptime, stabilize processes, and improve yield.


Machine shop & precision machining

Quick-turn parts, fixtures, and repairs—prototype through production.


Manufacturing support

Build-to-print, rework, and production assistance to keep schedules on track.

Need help with a tool-down or repeat failure?

Call (888) 904-3302 or send a message—ESG responds quickly and keeps you informed.